Certificate

The warranty

As to furniture, quality assurance. We guarantee that all products, in normal circumstances, is durable, Chinese real skills. In six years ( ten years for imported products ) quality warranty period, if the products have any damage that affect the use, as by furniture will provide timely remedial measures, guarantee the legitimate rights and interests of consumer customers.

Both the buyer and the seller is liable as follows:

The seller's responsibility: the seller sold products if quality problems caused by damage, the seller is responsible for repair or replacement, and the burden of the cost of installation and transportation, derived therefrom.

The buyer's responsibility: the seller's products sold, if the buyer as a result of the use of the process, due to improper use or for other reasons, and cause damage to the product, the Seller shall at any time according to the buyer's request for repair or replacement. The cost of materials and transportation expenses shall be borne by the buyer.

Scope of application:

The warranty rights enjoyed: purchase contract the buyer, if the buyer resells the other party, the other party does not enjoy the warranty rights.

The warranty range of products: purchase contract the buyer purchased the company's products.

Protect with implementing rules: buyer to purchase contract, receipt and credentials and warranty certificate.

Free repair regulations:

The company office furniture products within 6 years, the company of furniture mechanical parts and manufacturing problems and provide warranty for free repair service.

Special replacement regulations:

Special circumstances need to be replaced, subject to the company relevant departments approved, the purchaser shall take the purchase contract and the warranty certificate, and retain the damaged parts for verification, otherwise, replacing any parts are subject to reasonable expenses.

Non applicable regulations:

The following case is not applicable for this warranty:

Human factors, it does not belong to the product quality problems. Damage caused by artificial factors;

Non-human factors, such as natural disasters, damage factors of typhoon flood, earthquake of;

As a result of a batch of different wood, cloth, leather, color, texture, texture is slightly different;

Damage to the company, not delivery caused by the installation;

The purchase of goods moving to another city.

As to the goods damage resulting in the purchaser for indirect losses, the company will not be responsible for.

All oral commitments are invalid.

Although you into the company's customers, but our commitment to you has not been terminated ... ...

As to customer service center, full-time responsible for handling customer consultation, complaints, maintenance and emergency services, and goodwill visits, to all the needs of customers;

The scope of services including restructuring and relocation of products.

* the seller promises to provide maintenance after receipt of the buyer's proposed maintenance requirements within 24 hours to send;

* if the buyer put forward emergency maintenance requirements, the seller promised to arrive at the scene within 2 hours of maintenance.

The above service warranty rules interpretation by companies all.